Uncertainty reigns as the office sector continues to grapple with severe and lasting disruption nine months into the COVID-19 crisis. The emergency adoption of remote work policies in March has turned into a semipermanent status quo, and the biggest issue confronting the industry now is whether and how millions of empty desks across the U.S. will be reoccupied.
According to access control data from Kastle Systems, office usage across 10 major metros averaged only 27 percent as of Nov. 10. Dallas topped the list at 42.2 percent, while the New York metro, which was hit hardest by the pandemic, stood at just 17.3 percent. By contrast, average occupancy hovered above 97 percent in early March.
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